Reserve athletes have been set up, but the message is still "Startgroup is already full".

0 votes
asked Dec 4, 2017 in Online registration by Athletics.app Customer Service

I just tried to set up our competition to allow reserve competitors.

I checked the box "Allow reserve athletes per event" under point 7 of the wizard. Then, under point 7B, I entered:

Now I've tried it just to be sure, but every time I want to register someone (as a JJA) it says Athletics.app: "The 'Discus > 30 meters' startgroup is already full, please choose another startgroup for this event

Have I perhaps skipped a step somewhere, causing it not to work?

I can't find anything.

This has been automatically translated into English

1 Answer

+1 vote
answered Dec 4, 2017 by Athletics.app Customer Service
selected Feb 8, 2019 by Athletics.app Customer Service
 
Best answer

You can set a maximum number of competitors in two different places in Athletics.app. You can also work with a reserve list in just one place.

  1. Maximum number of competitors per startgroup
  2. Maximum number of competitors via the right drop-down menu per category(ies)
For example, with option 1 you can set a maximum of 20 competitors for a specific startgroup. This can be useful if, for example, you are offering 4 different opportunities for Junior A to try out javelin. You would then create 4 Startgroups and set a maximum of 20 competitors per Startgroup. In total, you can accommodate 4 x 20 competitors. You cannot specify a possibility for reserves here, with 20 competitors in the startgroup, the startgroup is full.
 
With option 2 you can set a maximum number for (a combination of) category(ies), this is especially useful if you do not give competitors the option to choose a startgroup themselves or if you create startgroups yourself later. With this option it is possible to work with reserves. For example, you could set it so that you allow 80 competitors in Junior A for javelin and accept 5 reserves. Suppose you combine options 1 and 2, that is perfectly fine, but then keep in mind the maximum number of competitors in the startgroups. In the 2 examples above, that causes a problem, namely if a total of 80 competitors have registered (4 x 20), then all Startgroups are full. Even if you accept 5 more reserve athletes, they cannot register because the Startgroups are full.

This has been automatically translated into English

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