Link license number(s) to account

0 votes
asked Feb 3, 2018 in Online registration by Edwin van Holsteijn
recategorized Feb 3, 2018 by Athletics.app Customer Service
I take care of our club's registrations on behalf of our pupils. I used to be able to fill in an AU license number and the athlete's other details would be filled in automatically. Now I can't do that anymore. The system tells me that I first have to link the license number to my account.
Can I link the details of all our pupils to my account to make registration easier? I could also use a read-in file, but then I run the risk that a parent has made a typing error and the wrong AU number is used.

This has been automatically translated into English

commented Mar 6, 2018 by Frank Ruegg
Hello, I am registering athletes for the CD for AVGouda. I do not have a license number myself. Does that mean that I have to enter the name, date of birth and all other details separately for each athlete? That would mean a lot more work, wouldn't it? What is the easiest way for someone without a license number to register athletes? I can't imagine having to fill in all the details for 30 or 40 athletes.

Any tips?

This has been automatically translated into English

1 Answer

0 votes
answered Feb 3, 2018 by Athletics.app Customer Service
selected Feb 3, 2018 by Edwin van Holsteijn
 
Best answer
As of this week, we have significantly tightened security around the automatic completion of personal data. Now, in addition to the Dutch Athletics Federation license number, you must also enter the correct date of birth, only then will all data be completed automatically. And you must first have a valid Dutch Athletics Federation license number (from the same club!). Do you have one? Then enter it in your account. You can change/check this by clicking on "My account" in the top right-hand corner and then "Edit account".

It is not yet possible to link different athletes to your account, who you can then quickly register. This is planned to be added, however, although I cannot say when it will become available.

This has been automatically translated into English

commented Feb 3, 2018 by Edwin van Holsteijn
I also have an AU number from the same club. After linking this number, the auto-complete function seems to be working well.

This has been automatically translated into English

commented Feb 5, 2018 by Margriet de Groot
It's a shame that this has been introduced so directly. It has become cumbersome, not only as a parent (of several children), but especially for the club.
As a parent, you know the birth dates by heart, but entering multiple members on behalf of the club has not become any easier.

Does the import of a read-in file still work the 'old' way?
I have an interest in this because of the upcoming C/D competition and Athletics Champs...

This has been automatically translated into English

commented Feb 5, 2018 by Athletics.app Customer Service
edited Feb 6, 2018 by Athletics.app Customer Service
Importing/reading in Excel files does work the old way. Provided you import all the data. Importing only the license number without providing other data no longer works. View an example file that you can use to import registrations for competition competitions here: https://www.athletics.app/faq/?qa=906/zijn-voorbeeld-bestanden-voor-importeren-inschrijvingen&show=906#q906 (example file 1)

We are planning to add a new function that will make it easier again and fully comply with the new privacy legislation.

This has been automatically translated into English

commented Mar 22, 2018 by Anna Lusthof
As a parent, I would like to register my two children for various competitions. I do not have a Dutch Athletics Federation number.
So with every registration I make, I have to re-enter ALL of the athlete's details. A combination of the Dutch Athletics Federation number and date of birth is not sufficient; all the details have to be entered again each time. I have now been working on 6 competitions for an hour and a half.

This has been automatically translated into English

commented Mar 23, 2018 by Jennefer de Haas-Baars
I enter my own license number, but then I get a message saying that my date of birth does not match my license number. Or should I enter the number of the club? Regards, Jennefer

This has been automatically translated into English

commented Mar 26, 2018 by Athletics.app Customer Service
@Louisa:
Make sure that you replace your own name with one of your daughters' names with license number in your account details. This way you can continue to use the function to automatically fill in personal details.

@Jennefer:
You can read how to solve this here: https://www.athletics.app/faq/?qa=199/gegevens-kloppen-niet-van-het-licentienummer&show=199#q199

This has been automatically translated into English

commented Mar 31, 2018 by Edwin van Holsteijn
Registration is now possible using the new method. However, I have still registered a number of athletes using the 'old' method, i.e. without linking my AU number. These athletes have now been entered separately in Athletics.app and therefore have a double profile. The question and answer section states that merging accounts is not yet possible. I would appreciate it if this could be implemented quickly. Because the registration has changed, I now have split PR lists for a number of athletes.

This has been automatically translated into English

commented Apr 9, 2018 by Jelle van der Schaaf
This may be a nice idea, but I have to register as a club and the competition secretariat has an account, but obviously no license number. I do have a license number, but it is a private account. My license number is not accepted because the name (competition secretariat) does not match the name associated with the license number. In short, as an association secretary, you just have to fill in all the details. So this system only works by logging in privately. Jelle van der Schaaf competition secretary AV Hylas

This has been automatically translated into English

commented Apr 9, 2018 by Marcel Roosen
I have yet another complication: My (personal) license number is linked to Eindhoven Atletiek, but I am also a trainer at GVAC, whose juniors I want to register.
I did eventually manage to do it by exporting an Excel file of the membership list that I received from the membership administration and then importing it into Athletics.app. About 90% was imported correctly. I still have to manually correct the remaining 10%.

All in all, it's a bit more work than the old situation.

This has been automatically translated into English

...