My name/results are 2x on Athletics.app, how can I link this?

Question

My son is listed 2x on Athletics.app. 1x with all the competitions he has entered. In there are my own registrations and the trainer's registrations. Is linked to 1 profile. Now the trainer has registered for the pupil competition in Amsterdam on March 12 and new profiles have been created there, so no link has been made with the old registrations. How is this possible? The name is written the same and the union number of the athletics union was used. All DEM athletes registered there are now double in it if they were already in it. How is this possible and will it be fixed?

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Answer 1

We often get requests to make a name change/correction to make the profiles of athletes more complete.
Recently, we no longer make these changes because it becomes too labor intensive.

I do have some good news: we are working hard to improve the athlete profiles! A lot is about to change, including that you can correct these kinds of mistakes yourself :)

We hope to launch this during the course of next outdoor season, so once the new profiles are launched you can correct this yourself.

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Comments

Unfortunately, this is not yet possible. It will most likely not be added before November 2017. We are currently very busy processing all the other feedback we have received :)

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You are referring me to this answer in response to my question. But this was not my question. In my case, not two profiles were created, but only one. Registration for the two competitions was done through this profile. I was aware that you do not merge two profiles. But due to a bug in the system, two Leo Doornhein's have appeared in the results. Surely you can fix this?

Best regards,

Leo Doornhein

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This can indeed occur, as Athletics.app sees every registration as a new registration, regardless of which account the athlete is registered with.

Unfortunately, we are not yet at the point where you can correct this, it is still very high on our wish list :)

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Then there is nothing left to do but wait :-(

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Good afternoon, it is now June 2018. The problem still exists after more than two years because I am now listed twice.

Is there any indication yet as to when this duplication can be removed?

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Unfortunately, it is not yet clear when this will be added. A number of other major projects have unfortunately delayed this. As soon as it is known when this will be added, it will be posted here.

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Answer 2

It has nothing to do with merging. For the last two competitions, I added my license number to my profile. I always thought this was a competition license, but it is a membership number. Since then, the last two competitions have been visible under personal records. My profile was already very clear with my name, date of birth, etc., so I really don't understand why it is going wrong. License number is not a required field.

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