Problem importing license number for multiple athletes?

0 votes
asked May 23, 2018 in Online registration by Arno Classen

I have just registered a lot of our members using your import wizard.

The data supplied consisted of:

  • License number
  • First name
  • Last name
  • Category
  • Team
I then received the following message for all registrations.
The license number of '******' does not match the person in the member database of the Dutch Athletics Federation. Athlete has been saved without a license number
 
I randomly checked a number of the license numbers and they were all correct. What is going wrong here?

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1 Answer

0 votes
answered May 31, 2018 by Lars Boertien
selected Jun 6, 2018 by Athletics.app Customer Service
 
Best answer
In addition to the license number, the date of birth is also a required field for importing.

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commented Jun 4, 2018 by Arno Classen
The system's processing apparently requires a birth date field. However, this requirement is not enforced by the import function. A check to verify that birth dates are included could prevent future confusion.

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commented Jun 6, 2018 by Athletics.app Customer Service
A date of birth is not required, because you can also register an athlete without a license number and without a date of birth. However, if you do enter a license number, we are obliged to check that you also know the date of birth, to prevent you from accessing the personal details of athletes you do not know by entering random license numbers.

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