Bib number not recognized

0 votes
asked Jul 20, 2020 in Online registration by Athletics.app Customer Service

I am trying to register for a competition, I have entered all my details correctly, but I still get an error message: "This VAL/LBFA bib number does not exist or does not match your name, date of birth or club! You must enter a valid bib number."

Why am I seeing this error message? And how can I still register?

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1 Answer

–1 vote
answered Jul 20, 2020 by Athletics.app Customer Service
 
Best answer

If you are unable to select your own club during registration, you will be unable to participate in that competition.

You will see this error message because you have probably entered all your details correctly, but you have not been able to select your own club. A competition organization has the option to limit which clubs are allowed to participate in their competition, for example if it is a closed competition.

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commented Oct 27, 2020 by Beeckaert Johan
I am having the same problem with registrations. I entered all the details correctly! What is the solution here?

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