Can I get my registration fee back?

0 votes
asked Jun 5, 2022 in Payments by Tina De Leye
edited Sep 18, 2022 by Athletics.app Customer Service
Due to injury, I will be unable to participate in the Whitsun meeting in Tielt tomorrow. I have canceled my registration and would like to receive a refund of my registration fee (or use this money for a future competition). Since registrations for the competition are not yet closed, I assume this is still possible?

Thanks in advance,

Tina

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2 Answers

0 votes
answered Sep 18, 2022 by Athletics.app Customer Service
 
Best answer

When you register and pay for a competition, the organization assumes that you will participate.The organization reserves a starting place for you and immediately incurs costs for this.
The Athletics.app terms and conditions state that you are not entitled to a refund of your registration fee. Most organizers apply the same policy, but in exceptional cases some organizers do refund (part of) the registration fee as a gesture of goodwill.You can contact the organization about this.You can find the contact details of the competition organization here: https://www.athletics.app/home/contact/.app/home/contact/https://www.athletics.app/home/contact/.app/home/contact/">https://www.athletics.app/home/contact/
1) Click on "I am a competitor / registrant in an event".
2) Then select the relevant competition.This has been automatically translated into English

+1 vote
answered Jul 21, 2022 by Mireille Schadee
That is up to the organization to determine, it is not up to Athletics.app :)

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