Do I get my money back if I am withdrawn from a competition and did not do this myself?

0 votes
asked Apr 18, 2024 in Online registration by Teun Verpalen
I registered for the combined-events anniversary weekend in Reusel. First I received an email saying that I had been placed on the reserve list. Then I received another email saying that I had canceled my registration. But I never canceled my registration.
I registered because I saw in the app that there was still 1 spot available for the U16. Fine if that is not the case, but I will receive a refund. It was not clearly indicated.

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1 Answer

0 votes
answered May 1, 2024 by Athletics.app Customer Service
 
Best answer

When you register and pay for a competition, the organization assumes that you will participate.The organization reserves a starting place for you and immediately incurs costs for this.
The Athletics.app terms and conditions state that you are not entitled to a refund of your registration fee. Most organizers apply the same policy, but in exceptional cases some organizers do refund (part of) the registration fee as a gesture of goodwill.You can contact the organization about this.You can find the contact details of the competition organization here: https://www.athletics.app/home/contact/.app/home/contact/https://www.athletics.app/home/contact/.app/home/contact/">https://www.athletics.app/home/contact/
1) Click on "I am a competitor / registrant in an event".
2) Then select the relevant competition.

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