I get a message when registering an athlete with au number that the data does not exist

Question

I am GAC head coach and in the process of registering our JPB athletes for the cross country race next November 28.

For 1 athlete I am getting a message that the au number or name is incorrect. According to the membership records and the au, the information is correct.

How can I register this athlete though.

This athlete also wants to run the other two cross races so registering with au number is desired.

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Answer 1

In addition to the link to the previously asked question:

New members' license numbers may not yet be known to Athletics.app. It takes some time for new athletes to be processed. Until then, it is unfortunately not possible to enter the license number of this new member.

To link to multiple cross races: Athletics.app tries to link registrations without a license number as well. For this, however, it is important that the name, club and date of birth are entered correctly.

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Answer 2

This question has been asked before: https://www.athletics.app/faq/?qa=17/een-mogelijkheid-schrijven-atletiek-zonder-licentienummer

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