How are Competitors not paid?

0 votes
asked Jun 8, 2016 in Payments by Altis Wedstrijdsecretariaat
We see registered competitors who have not paid. The only payment method is IDEAL. Then this should not be possible, right?

This has been automatically translated into English

1 Answer

0 votes
answered Jun 11, 2016 by Athletics.app Customer Service
selected Jun 20, 2016 by Athletics.app Customer Service
 
Best answer
Competitors can complete their registration without paying. They are then marked as "Not paid" and get an email every day (if you only accept iDeal they get an email automatically) that they still have to pay with a link where they can make their payment. Should they not pay, you as an organization can remove the registration from the competition at any time.

This is chosen so that registration data is preserved even if the payment fails. Sometimes athletes do not have iDeal, for example foreign athletes.

This has been automatically translated into English

...