Opening error messages does not work [Fixed]

0 votes
asked Feb 15, 2017 in Bug reports by Barry Smit
recategorized Feb 16, 2017 by Athletics.app Customer Service
When I click on the plus sign that appears with error messages, the error message does not open.

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commented Feb 15, 2017 by Athletics.app Customer Service
Which competition is this? Can you be more specific about the exact reports you see?

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commented Feb 15, 2017 by Barry Smit
edited Feb 15, 2017 by Barry Smit

It concerns Phanos Indoor for Pupils and C/D juniors on Saturday, February 18th

 



Best regards,

Barry Smit

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1 Answer

0 votes
answered Feb 16, 2017 by Athletics.app Customer Service
selected Feb 16, 2017 by Athletics.app Customer Service
 
Best answer
It looks like you tried to change the event for a certain category after athletes had already registered: https://www.athletics.app/faq/?qa=678/onderdeel-wijzigen-voor-alle-atleten-na-inschrijving

You have added a new event, but not removed the old event. Athletes are now registered for two events: the 60m hurdles (76cm and 84cm).

Athletes are in the startgroup for one event, but not for the other.

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commented Feb 16, 2017 by Barry Smit

That is not what I mean. I know that event still has to be removed by the person authorized to do so. 

My problem is that when I click on, for example, 1 final event etc... , nothing else happens. Previously, an explanation would appear and you could solve it on the spot. All the events in the final have been set up, but the message remains. Regards, Barry Smit

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commented Feb 16, 2017 by Athletics.app Customer Service
Ah, I see what you mean. I have just made a small update that should solve this problem. If it still does not work, press F5 (refresh) so that your web browser downloads the latest scripts.

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commented Feb 16, 2017 by Barry Smit
Yes, that was it!!! Thank you so much! Greetings, Barry

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