Athletics.app - Frequently Asked Questions - Recent activity in Bug reports

Answered: How do I adjust weights and heights for the shot put and hurdles?

Tue, 11 Feb 2025 12:28:20 +0000

See the note for the correct answer :)

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Recategorized: [SOLVED] Specified expected performance of meters is not processed correctly

Tue, 11 Feb 2025 12:25:58 +0000

If I want to add a specified performance, Athletics.app changes it. Example:
2250m becomes 2.25

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Answered: [SOLVED] Belgian rankings not in navigation

Fri, 03 Jan 2025 14:58:43 +0000

An update has now been made that adds "Rankings" to the menu, even if you select Belgium.

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Answered: When printing startlists in landscape format, the last column falls outside the PDF.

Wed, 03 Jul 2024 18:15:53 +0000

We have changed the athletics champs template to a maximum of 7 attempts. If you copy from the template, the settings will be correct immediately.
It is best to use the jury app and not use paper anymore. This way you hardly need anyone at the competition secretariat, everyone can follow the results live and you can start the award ceremony immediately after the last event without having to wait.

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Day 1 is missing from the personal schedule.

Wed, 28 Jun 2023 10:16:13 +0000

e.g. https://www.athletics.app/atleet/main/1709762/

The second part of the timetable reads 'Sunday, July 2, 2023', but the first day is not mentioned: 'Saturday, July 1, 2023'.

Both are mentioned in the visual schedule.

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Answered: [FIXED] Jury app is slow

Thu, 15 Jun 2023 09:35:10 +0000

At the beginning of this year, an update was implemented in which we (finally) were able to find and solve a problem with the judges' app slowing down after long periods of use.

If you update the judges' app, it should now continue to work quickly throughout the competition :)

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Answered: [FIXED] Institutions copied - merging not properly copied

Thu, 15 Jun 2023 09:28:29 +0000

An update was made at the beginning of this year that solves this problem. From now on, copying the settings of another competition will also work if you have (partially) merged your startgroups :)

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Edited: [SOLVED] Unable to adjust screen height on older iPad

Tue, 28 Feb 2023 15:49:37 +0000

I am using an older iPad Air, purchased in 2013, software version iOS 12.5.5, which is still working fine. I installed the Jury app with updates up to version 0.9. I tried out a few events and realized that I cannot adjust the heights for high jump or pole vault because the popup window does not appear completely on my screen (see screenshot). Can this be fixed in the next update of the app? Or am I the only one with this problem? Thank you in advance for investigating this. Regards, Kathleen Van Camp

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Edited: [SOLVED] System indicates 36 competitors when creating a competition, even though no one has signed up

Tue, 28 Feb 2023 15:47:05 +0000

When creating an AC for pupils, an existing template was used. The information was copied when editing the events/attempts. A message appears stating that certain groups (age) cannot be edited/changed because there are competitors. However, there are no competitors (competition has yet to be created and is not open). The competitors also cannot be removed. How can I, as Competition Secretary and organizer of the competition, remove these fictitious competitors and move the correct events to the correct category?

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Recategorized: [FIXED] I don't see any payment options in the Athletics.app app

Thu, 19 Jan 2023 08:47:18 +0000

I have installed the new app, but I cannot select anything for payment and therefore cannot pay.

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Answered: [SOLVED] Registration with automatic performance does not work for Masters throwing/hurdles

Sat, 09 Apr 2022 12:29:49 +0000

Thank you for pointing this out.

Something seemed to have gone wrong with registrations for master athletes for field events and hurdle events. We have just made an update, from now on the best performances for masters will be entered automatically :)

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Edited: [SOLVED] Automatic achievements from 2003 are no longer relevant

Tue, 01 Mar 2022 09:06:48 +0000

Best performances are now entered automatically upon registration. Unfortunately, some of the best performances entered are very old and no longer relevant, such as:

High

1.45
01-01-2003 in (NLD)

Accepted

unfortunately it is also not possible to change this to 1.22 now

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Answered: [Solved] Creating PDFs for diplomas

Thu, 29 Jul 2021 16:03:31 +0000

We have just implemented an update for this.

In some cases, the competition name appeared to be too long, causing everything to be moved down. From now on, we will truncate the competition name if it is too long, so that everything still fits on the sticker sheet :)

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Commented: Hiding results in combined events does not work completely

Sat, 17 Apr 2021 12:51:29 +0000

We ran into the same problem at our competition today. Is there a solution to this?

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Commented: [Solved] License numbers above 999999 are not recognized upon registration

Sat, 03 Oct 2020 06:26:29 +0000

Hmm,

I am also trying to save a 7-digit license number to my son's account. The number is 1001086. Here too, I keep getting the message that the number is invalid. It would be nice if this could be fixed.

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Commented: The schedule includes events that I cannot remove (after merging).

Sun, 05 Jul 2020 14:42:12 +0000

Hi,

I can't delete the empty Startgroups for our competition today (Achilles-Top) either.

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IPC categories are not recognized when uploading results.

Sun, 21 Jun 2020 05:36:29 +0000

When uploading results that are not from Excel, the IPC categories that it recognizes are: IPC 63 men is recognized as Men seniors and IPC 64 women is recognized as Women seniors. VAT officially it is Men T63 Women T62 etc.

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Commented: How do I enter the correct starting heights on the jury form (more than 1 page)?

Sun, 26 Jan 2020 07:49:14 +0000

It concerns the Solana Athletics Indoor Dronten high jump. The competition leader had chosen different heights (1.16 m, for example). Link to the competition: https://www.athletics.app/wedstrijd/main/25385/

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Edit athlete not possible if the number of available bib numbers is exactly the same as the number of athletes

Fri, 07 Jun 2019 15:45:49 +0000

For our competition (AV Daventria throwing triathlon, June 7), I entered exactly the number of bib numbers corresponding to the number of athletes for whom bib numbers were available, because I am using leftover bib numbers, and the system works in such a way that the lowest numbers are entered first, so if I want to use the number 900, I shouldn't fill in numbers 1 to 200 if I also want to use number 900. This works okay, but now I want to edit an athlete and I get the message 'not enough bib numbers available'. I don't think I need extra bib numbers to edit an athlete (e.g. the number of events, or to delete an athlete), so can this be improved?

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Answered: Label templates of other competitions at the same location

Tue, 14 May 2019 11:53:45 +0000

This is indeed how it is designed. You can copy all the template bib labels from all the competitions held at the same location. There is no confidential information to be found in a template, by the way.

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Startgroup, add, number of competitors incorrect

Thu, 02 Aug 2018 16:10:46 +0000

I have just manually added competitors to a number of startgroups in a competition. This is going well, but I have noticed that the message "you have just added . . . (number) athletes" is incorrect. This means that if I add 3 athletes to the junior C1, the system will report that I have added 6, for example. The number reported by Athletics.app is therefore incorrect. I don't think it affects functionality, but it is annoying.

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Answered: [Fixed] Events in results list to enter results that do not appear in chrono not in the startgroup

Wed, 06 Jun 2018 15:13:29 +0000

Thank you for reporting your bug!

Partly in response to your feedback, we have implemented an update and resolved this issue.

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Answered: [FIXED] After changing/adding PR on full event, the competitor is disqualified.

Tue, 02 Jan 2018 19:48:36 +0000

The problem has since been solved since this afternoon's update :)
Thank you very much for sending additional information and a detailed description of how to reproduce the problem! :)

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Answered: [FIXED] I can find it in Seasonal Bests 2017 but not in Personal Records.

Tue, 24 Oct 2017 18:26:09 +0000

Thank you for reporting this and for the links to the athlete profiles. We have been able to reproduce the problem and have just been able to implement an update. The problem should now be resolved.

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Recategorized: Can I add the 2000m race walking event in Athletics.app?

Mon, 25 Sep 2017 10:46:36 +0000

The International Sprint Triathlon Race Walking event held by VAV covers the 2000m distance, but I cannot upload it from Exel, the event is not known. How can we solve this?
Kind regards,

Lieuwe Jousma

Competition secretary Veenendaal Athletics Club

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Commented: Search function does not work for names with special characters

Wed, 21 Jun 2017 18:06:01 +0000

This is still an issue. This doesn't seem very difficult to me. Could you take another look at this?

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Edited: [Fixed] How is it that athletes can register without having to perform, even though I have made it mandatory?

Sun, 04 Jun 2017 10:41:28 +0000

I have set the competition so that all events with a compulsory best performance must be entered. However, several athletes have managed to get around this. How is this possible?
Very annoying since we are going to select based on the best performances.

Concerns C playing in August at Aac Amsterdam

Yours sincerely, Yvonne Egberts

Ws@aacamsterdam.nl

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Commented: [Fixed] Team classification bar chart is not displayed

Fri, 19 May 2017 16:00:33 +0000

Great, thanks!

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Recategorized: [FIXED] Wind measurement per attempt in results

Thu, 18 May 2017 11:57:50 +0000

In long jump and triple jump the wind can be entered per attempt. Where can the athlete see the wind measurement per attempt in the results?

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Answered: [Fixed] Only wind visible at best performance far/hss

Thu, 18 May 2017 11:53:18 +0000

An update has just been made (2017-05-18), from now on all wind measurements of all entered attempts are shown in the athlete profile when you move your mouse over it.

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Answered: [Fixed] Windspeed is no longer read by MacFinish link

Mon, 01 May 2017 11:32:43 +0000

We made a small update on Sunday. The wind speed was saved correctly, but was not displayed correctly in the "Results input" menu. This made it seem as if the wind speed had not been saved correctly.
This bug could have caused the wind measurement to be overwritten, because the wind measurement field was empty.

The bug has since been fixed, but it would be wise to check whether the wind measurement is now correctly entered for each heat :)

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Answered: Best performance cannot be changed after a mistake

Tue, 14 Mar 2017 14:55:29 +0000

Thanks for the detailed bug description! I have just made an update that should solve this problem. In addition, the 'best performance' input fields will now be displayed immediately if the organization requires them to be filled in.

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Answered: [Fixed] Forgetting to add an allowed club is not an option!

Mon, 27 Feb 2017 20:12:22 +0000

Thank you for reporting the bug.

An update has just been made that fixes this problem. You should now be able to change the allowed clubs :)

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Commented: Opening error messages does not work [Fixed]

Thu, 16 Feb 2017 14:33:11 +0000

Yes, that was it!!! Thank you so much! Greetings, Barry

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Icon for achievement same as previous

Wed, 01 Feb 2017 09:36:10 +0000

It's a small thing, but it doesn't look as neat when athletes equal their previous performance if there is still a red icon under the graphs...

Maybe a green icon with an = sign or something when equaling a performance. Just a thought. Not a matter of life and death, of course.

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[Fixed] Unable to change specified best performance

Mon, 12 Dec 2016 15:01:20 +0000

How can I enter the 'best performances' for the Try out games in Apeldoorn on December 27, 2016?

My daughter Jessica Sluiter (MJD1; 849934) has registered for the 60m and 600m at the Try out games. Now I want to enter her best performances, but when saving I get the message that I have to indicate the heats for the 600m. However, this is not possible because the heats are full and the box can no longer be checked. As a result, I cannot save the updated data. The rest of the registration went well and she is properly registered for both the 60m and 600m. The question now is how can I enter my best performances? Distance 60m Time 8.88 sec Date December 11, 2016

Location Sittard

https://www.athletics.app/wedstrijd/uitslagen/7901/61300/

Distance 600m

Time 2:08:47

Date March 6, 2016

Location Apeldoorn

https://www.athletics.app/wedstrijd/uitslagenonderdeel/5153/600m/#35652_

Best regards,

Nico Sluiter

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Commented: Incorrect link in search results [Fixed]

Thu, 10 Nov 2016 16:38:05 +0000

Thank you for passing on the additional information! There did indeed appear to be an error in the links/URLs on that page. An update has just been made and the problem has been resolved.

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Commented: Manual heat seeding changes each time

Sat, 01 Oct 2016 13:40:59 +0000

A major update is planned for the week of October 11. It should improve this. Currently, a new athlete is always added to the bottom and everyone moves up a place.
After the update, the empty lanes will be filled with new competitors, and the athletes who were manually assigned will retain the same heat+lane.

You can also manually change the heat assignment in Phase 2.

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Event not selected visible at heat settings

Sun, 04 Sep 2016 09:38:10 +0000

At our Club Championships, the "pupil-E" (mini-mini's) do a heptathlon with long jump, ball throw, 40 meters and 400 meters. However, the heats also include an 800 meter, while the 800 is not in the parts package. How is this possible? See also the attached screenshots. This is competition #7605.

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non-existent events in schedule

Wed, 24 Aug 2016 16:31:58 +0000

The schedule lists events without time that do not exist at all in the competition. for example, I see a VSen 80 mH while it is not on the schedule, it does not appear in the events of the Vsen. This event only appears in V60. How do I get rid of these?

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[Bug fixed] Date disappears from the PR at the combined-events total

Thu, 18 Aug 2016 19:14:15 +0000

When entering pr's, you can enter the date when the pr was achieved. For single events, it works fine, but with the total combined-event point total, this date drops out when saved. Question comes from a registrant.

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