Athletics.app - Frequently Asked Questions - Recent activity in Account

Answered: How do I delete an account?

Sat, 16 Mar 2024 13:32:34 +0000

You can delete your account via: https://www.athletics.app/removeaccount/

This has been automatically translated into English

Comment edited: Add daughter to my account

Wed, 24 Jan 2024 10:26:44 +0000

I have the same wish. It is incredibly annoying to have to look up my son's or wife's membership number every time we want to register for a competition. Athletics.app assumes that everyone has their own account, and that is not realistic. Children cannot pay themselves and it is user-unfriendly to force a registrant to perform the same action every time. There are clubs that want to register their athletes in bulk and have the club pay the costs. I cannot imagine that each athlete has to do that separately so that they can declare the costs to the club. So update Athletics.app asap so that a registrant can also register multiple family members or athletes at the same time, with the registrant being able to select the family members/athletes from a saved list, so that the member number and all other info (club, gender, etc.) are filled in automatically, and then everyone is satisfied.This has been automatically translated into English

Answered: Can two parents use the app on two devices to follow one child?

Thu, 15 Jun 2023 09:19:36 +0000

That is possible, but then you must be logged in on both devices with the same email address. So you share 1 account on multiple devices :)

This has been automatically translated into English

Commented: How can I change my email address?

Mon, 05 Jun 2023 12:24:55 +0000

I would like to change my e-mail address to:

corbronk@outlook.com

This has been automatically translated into English

Commented: One athlete and two accounts

Wed, 09 Mar 2022 21:55:24 +0000

Hello, my daughter is a Belgian long-jump athlete, but for a few months now she has also had a Dutch license number. Can these be linked for the purposes of personal records, or do these two licenses really have to remain separate? BRiana Sevenich BIB 60

This has been automatically translated into English

Commented: Can my son create an account himself while I have one for him, and can we both use it?

Fri, 02 Jul 2021 14:11:24 +0000

Now I have done this too, but I have registered for a competition. I cannot see this under the heading "other competitions". When I click in the competition itself and look at my personal records, there is nothing there. It seems as if two different accounts have now been created. How is this possible?

This has been automatically translated into English

Answer selected: It is not possible to register two people at the same e-mail address.

Mon, 14 Jun 2021 12:55:27 +0000

What does work is to create a parent account (with the e-mail address) and use that parent account to register your children.

This has been automatically translated into English

Commented: How can I add my children together under one account ( from a parent)

Fri, 18 Sep 2020 07:25:19 +0000

I have that exact problem. Is there a solution? Regards, Elzemieke

This has been automatically translated into English

Recategorized: How can I give a new competition secretary access to Athletics.app?

Tue, 19 Feb 2019 12:52:11 +0000

As a member of WOC, I have access to Athletics.app of ATV-Venray. Along with me are a few other people. What should I do to give new people access instead of the previous person in case of changes in WOC?

This has been automatically translated into English

Answered: Permanent persons as administrators at competitions clubs

Tue, 16 May 2017 09:26:35 +0000

You can copy the competition settings from your previous competition (right-hand drop-down menu --> 'Copy settings').

There you can then select what you want to copy. You can also check 'Rights', which will copy all the rights set for all users. Please note: if you select more than just 'Rights', those competition settings will also be overwritten!

This has been automatically translated into English

Answer selected: Edit profile and include data when changing email address

Tue, 09 May 2017 15:24:26 +0000

You can recently change your email address from your account: https://www.athletics.app/faq/?qa=64/hoe-kan-ik-mijn-email-adres-veranderen

The overview of your registrations (athletes) cannot be transferred to another account. This is also not necessary, because you can't do anything with those registrations anymore. Also for building PRs / athlete profiles this is not necessary, Athletics.app links the athletes automatically.

This has been automatically translated into English

Answer edited: I am not receiving an activation email/password recovery code in my gmail.

Fri, 10 Mar 2017 15:56:00 +0000

Unfortunately, Gmail has a very unpredictable spam filter. We get very different feedback from Gmail users. Some users receive our emails without any problems, while others systematically end up with all our emails in their spam box.

Some users cannot find our emails because Gmail has a box for both advertising and spam.

This is what you can do if you are not receiving emails from Athletics.app on Gmail:

Check your Spam box (NOT your advertising box):

Click on "More":
Click on "Spam":
There you will probably find our email(s), click on the email to read it and then click on "Not spam":

TIP: Add our email addresses to your address book/contacts: support@Athletics.app betalen@Athletics.app noreply@Athletics.app registratie@Athletics.app

This has been automatically translated into English

Answered: Change account as competition organizer

Wed, 01 Mar 2017 10:47:57 +0000

The competition administrator can change this for you. Only the account that created the competition can grant and revoke access to the other accounts.

This has been automatically translated into English

Answer selected: How can I change my password?

Tue, 17 May 2016 16:22:24 +0000

You can change your password by clicking on 'Forgot password', then you will be emailed a code that will allow you to change your password to one that you can remember more easily.

This has been automatically translated into English

Answer selected: How many competition secretariat users can log in in parallel?

Tue, 19 Apr 2016 14:14:28 +0000

You can work with an unlimited amount of people simultaneously in the same competition in Athletics.app.

Preferably let everyone log in with his/her own account, you can also give different rights to different users that way. For example, they can only enter and print results. And other secretarial staff may only enter post-registrations.

You can also have everyone log in to the same account. You can log in on as many computers at once as you want.

This has been automatically translated into English

Answer selected: How can I create my own account if in the past I was always registered by the club in Athletics.app

Tue, 15 Mar 2016 14:46:40 +0000

A registration account and athlete profile are not directly linked. This is because athletes are also, for example in the case of post-registrations, registered by the competition secretariat. So you can just create a new account and do your registrations with that. That does not give any problems.

We then try to link all your results together as well as possible. And we are busy improving the athlete profiles.See also the answer to "State-2x-on-athletics-now-how-can-I-link-this".

This has been automatically translated into English