Athletics.app - Frequently Asked Questions - Recent questions and answers in Bug reports

Answered: How do I adjust weights and heights for the shot put and hurdles?

Tue, 11 Feb 2025 12:28:20 +0000

See the note for the correct answer :)

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Answered: [SOLVED] Specified expected performance of meters is not processed correctly

Tue, 11 Feb 2025 12:25:49 +0000

A small update has just been made that fixes this problem!

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Answered: [SOLVED] Belgian rankings not in navigation

Fri, 03 Jan 2025 14:58:43 +0000

An update has now been made that adds "Rankings" to the menu, even if you select Belgium.

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Answered: When printing startlists in landscape format, the last column falls outside the PDF.

Wed, 03 Jul 2024 18:15:53 +0000

We have changed the athletics champs template to a maximum of 7 attempts. If you copy from the template, the settings will be correct immediately.
It is best to use the jury app and not use paper anymore. This way you hardly need anyone at the competition secretariat, everyone can follow the results live and you can start the award ceremony immediately after the last event without having to wait.

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Day 1 is missing from the personal schedule.

Wed, 28 Jun 2023 10:16:13 +0000

e.g. https://www.athletics.app/atleet/main/1709762/

The second part of the timetable reads 'Sunday, July 2, 2023', but the first day is not mentioned: 'Saturday, July 1, 2023'.

Both are mentioned in the visual schedule.

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Answered: [FIXED] Jury app is slow

Thu, 15 Jun 2023 09:35:10 +0000

At the beginning of this year, an update was implemented in which we (finally) were able to find and solve a problem with the judges' app slowing down after long periods of use.

If you update the judges' app, it should now continue to work quickly throughout the competition :)

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Answered: [FIXED] Institutions copied - merging not properly copied

Thu, 15 Jun 2023 09:28:29 +0000

An update was made at the beginning of this year that solves this problem. From now on, copying the settings of another competition will also work if you have (partially) merged your startgroups :)

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Answered: [SOLVED] Unable to adjust screen height on older iPad

Tue, 28 Feb 2023 15:49:28 +0000

This problem should have been resolved by now :)

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Answered: [SOLVED] System indicates 36 competitors when creating a competition, even though no one has signed up

Tue, 28 Feb 2023 15:46:56 +0000

An update has just been performed that fixes this problem.

You can now change the categories and events again without being bothered by the automatically created relay teams based on the regular teams.

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Answered: [FIXED] I don't see any payment options in the Athletics.app app

Thu, 19 Jan 2023 08:46:47 +0000

Hopefully this problem has been resolved by now.

If you still cannot choose a payment method, please let me know. In that case, you can scroll further down and click on the light gray button "Show other payment methods" under the green button "Payment".

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Answered: [SOLVED] Registration with automatic performance does not work for Masters throwing/hurdles

Sat, 09 Apr 2022 12:29:49 +0000

Thank you for pointing this out.

Something seemed to have gone wrong with registrations for master athletes for field events and hurdle events. We have just made an update, from now on the best performances for masters will be entered automatically :)

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Answered: [SOLVED] Automatic achievements from 2003 are no longer relevant

Tue, 01 Mar 2022 09:06:06 +0000

Thank you for your feedback!

The default setting was set to "perpetual", if an organization did not specify a date range from which period the best performances should be automatically entered. We have now changed this to a shorter period of the past 2 athletics seasons, if the organization itself does not specify a period.

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Answered: [Solved] Creating PDFs for diplomas

Thu, 29 Jul 2021 16:03:31 +0000

We have just implemented an update for this.

In some cases, the competition name appeared to be too long, causing everything to be moved down. From now on, we will truncate the competition name if it is too long, so that everything still fits on the sticker sheet :)

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IPC categories are not recognized when uploading results.

Sun, 21 Jun 2020 05:36:29 +0000

When uploading results that are not from Excel, the IPC categories that it recognizes are: IPC 63 men is recognized as Men seniors and IPC 64 women is recognized as Women seniors. VAT officially it is Men T63 Women T62 etc.

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Answered: [Solved] License numbers above 999999 are not recognized upon registration

Fri, 27 Mar 2020 20:39:50 +0000

An update has since been made that resolves this problem, so that new membership numbers with 7 characters are also recognized.

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Answered: How do I enter the correct starting heights on the jury form (more than 1 page)?

Mon, 30 Dec 2019 08:30:27 +0000

Our meet manager has entered the starting heights and intervals, but they are listed differently on the judges' lists. Is there a solution to this?

Best regards, Mireille
AV Flevo Delta

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Hiding results in combined events does not work completely

Mon, 23 Sep 2019 14:10:29 +0000

Yesterday we organized the club championships. To keep the results exciting until the award ceremony, the results were hidden. This was successful, see image 1. But if the athletes' names were clicked on, the points totals were still visible in the athlete's profile, as can be seen at the bottom of image 2. This allowed us to see the final standings before the award ceremony.

Concerning competition: https://www.athletics.app/wedstrijd/main/32441/ (self-compiled combined-events)

Image 1
Image 2
Screenshots made with an Android phone in Google Chrome browser.

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Edit athlete not possible if the number of available bib numbers is exactly the same as the number of athletes

Fri, 07 Jun 2019 15:45:49 +0000

For our competition (AV Daventria throwing triathlon, June 7), I entered exactly the number of bib numbers corresponding to the number of athletes for whom bib numbers were available, because I am using leftover bib numbers, and the system works in such a way that the lowest numbers are entered first, so if I want to use the number 900, I shouldn't fill in numbers 1 to 200 if I also want to use number 900. This works okay, but now I want to edit an athlete and I get the message 'not enough bib numbers available'. I don't think I need extra bib numbers to edit an athlete (e.g. the number of events, or to delete an athlete), so can this be improved?

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Answered: Label templates of other competitions at the same location

Tue, 14 May 2019 11:53:45 +0000

This is indeed how it is designed. You can copy all the template bib labels from all the competitions held at the same location. There is no confidential information to be found in a template, by the way.

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Startgroup, add, number of competitors incorrect

Thu, 02 Aug 2018 16:10:46 +0000

I have just manually added competitors to a number of startgroups in a competition. This is going well, but I have noticed that the message "you have just added . . . (number) athletes" is incorrect. This means that if I add 3 athletes to the junior C1, the system will report that I have added 6, for example. The number reported by Athletics.app is therefore incorrect. I don't think it affects functionality, but it is annoying.

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Answered: [Fixed] Events in results list to enter results that do not appear in chrono not in the startgroup

Wed, 06 Jun 2018 15:13:29 +0000

Thank you for reporting your bug!

Partly in response to your feedback, we have implemented an update and resolved this issue.

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Answered: The schedule includes events that I cannot remove (after merging).

Thu, 29 Mar 2018 15:49:11 +0000

This is a known problem that rarely occurs. Unfortunately, we have not yet been able to reproduce the problem, which makes it very difficult to fix.
We have just been in contact by telephone and have manually removed the 5 empty Startlists. If you or anyone else is able to reproduce this problem, please let me know so that we can include it in our next update :)

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Answered: [FIXED] After changing/adding PR on full event, the competitor is disqualified.

Tue, 02 Jan 2018 19:48:36 +0000

The problem has since been solved since this afternoon's update :)
Thank you very much for sending additional information and a detailed description of how to reproduce the problem! :)

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Answered: [FIXED] I can find it in Seasonal Bests 2017 but not in Personal Records.

Tue, 24 Oct 2017 18:26:09 +0000

Thank you for reporting this and for the links to the athlete profiles. We have been able to reproduce the problem and have just been able to implement an update. The problem should now be resolved.

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Answered: Can I add the 2000m race walking event in Athletics.app?

Mon, 25 Sep 2017 10:46:03 +0000

I have added the event!

You can now also select the 2000 meters.

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Answered: [Fixed] How is it that athletes can register without having to perform, even though I have made it mandatory?

Thu, 01 Jun 2017 14:34:21 +0000

Thanks for letting me know!

There were two ways to register competitors without their best performance:

Registration on behalf of a club
Importing registrations (only works with a minimum of 3 athletes)

I have just made a small update and via number 1 (registration on behalf of a club) it is now also mandatory to enter a best performance, this registration had also been done this way.

Via number 2 (import) it is still possible to register without a best performance. Many registrants who register athletes on behalf of a club can import a list of license numbers that way, so they do not have to enter all the data manually. After importing, they only need to fill in the best performances.

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Answered: [Fixed] Team classification bar chart is not displayed

Fri, 19 May 2017 10:31:58 +0000

Thanks for pointing it out. There appeared to be a small error in the display of the bar charts for clubs/schools/teams. I have just made a small update that fixes this problem: https://www.athletics.app/wedstrijd/teams/13956/#ranglijst87801

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Answered: [FIXED] Wind measurement per attempt in results

Thu, 18 May 2017 11:54:47 +0000

An update has just been made (2017-05-18), from now on all wind measurements of all entered attempts will be shown when you move your mouse over them.

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Answered: [Fixed] Only wind visible at best performance far/hss

Thu, 18 May 2017 11:53:18 +0000

An update has just been made (2017-05-18), from now on all wind measurements of all entered attempts are shown in the athlete profile when you move your mouse over it.

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Answered: [Fixed] Windspeed is no longer read by MacFinish link

Mon, 01 May 2017 11:32:43 +0000

We made a small update on Sunday. The wind speed was saved correctly, but was not displayed correctly in the "Results input" menu. This made it seem as if the wind speed had not been saved correctly.
This bug could have caused the wind measurement to be overwritten, because the wind measurement field was empty.

The bug has since been fixed, but it would be wise to check whether the wind measurement is now correctly entered for each heat :)

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Answered: Best performance cannot be changed after a mistake

Tue, 14 Mar 2017 14:55:29 +0000

Thanks for the detailed bug description! I have just made an update that should solve this problem. In addition, the 'best performance' input fields will now be displayed immediately if the organization requires them to be filled in.

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Answered: [Fixed] Forgetting to add an allowed club is not an option!

Mon, 27 Feb 2017 20:12:22 +0000

Thank you for reporting the bug.

An update has just been made that fixes this problem. You should now be able to change the allowed clubs :)

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Opening error messages does not work [Fixed]

Wed, 15 Feb 2017 15:35:47 +0000

When I click on the plus sign that appears with error messages, the error message does not open.

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Icon for achievement same as previous

Wed, 01 Feb 2017 09:36:10 +0000

It's a small thing, but it doesn't look as neat when athletes equal their previous performance if there is still a red icon under the graphs...

Maybe a green icon with an = sign or something when equaling a performance. Just a thought. Not a matter of life and death, of course.

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[Fixed] Unable to change specified best performance

Mon, 12 Dec 2016 15:01:20 +0000

How can I enter the 'best performances' for the Try out games in Apeldoorn on December 27, 2016?

My daughter Jessica Sluiter (MJD1; 849934) has registered for the 60m and 600m at the Try out games. Now I want to enter her best performances, but when saving I get the message that I have to indicate the heats for the 600m. However, this is not possible because the heats are full and the box can no longer be checked. As a result, I cannot save the updated data. The rest of the registration went well and she is properly registered for both the 60m and 600m. The question now is how can I enter my best performances? Distance 60m Time 8.88 sec Date December 11, 2016

Location Sittard

https://www.athletics.app/wedstrijd/uitslagen/7901/61300/

Distance 600m

Time 2:08:47

Date March 6, 2016

Location Apeldoorn

https://www.athletics.app/wedstrijd/uitslagenonderdeel/5153/600m/#35652_

Best regards,

Nico Sluiter

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Search function does not work for names with special characters

Wed, 30 Nov 2016 18:39:00 +0000

When searching for an athlete, I keep coming across the same category.

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Incorrect link in search results [Fixed]

Thu, 10 Nov 2016 16:06:38 +0000

I am looking up athletes' personal records and keep getting this message.

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Manual heat seeding changes each time

Sat, 01 Oct 2016 13:24:04 +0000

We use a manual system to organize the heats for the sprint events in our club championships. However, the heat schedule changes automatically after approximately 24 hours. If there are so many competitors in a category that multiple heats are run, but there are too few competitors to fill those heats completely, then it makes sense to divide the competitors evenly over the heats. For example, 5 athletes in heat 1 and 6 in heat 2 (we have 8 lanes). After completing and saving the chosen heat arrangement, the next day it appears that Athletics.app keeps the athletes in the same order, but that there are 8 in Heat 1 and 3 in Heat 2. That is not the intention. Is this a bug or can the heat schedule only be created just before the competition goes to phase 2? Example: the intended heat schedule is JPB: src="https://www.athletics.app/faq/?qa=blob&qa_blobid=14151983182562619139" style="height:849px; width:315px">

This is what it looks like after 24 hours:

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Event not selected visible at heat settings

Sun, 04 Sep 2016 09:38:10 +0000

At our Club Championships, the "pupil-E" (mini-mini's) do a heptathlon with long jump, ball throw, 40 meters and 400 meters. However, the heats also include an 800 meter, while the 800 is not in the parts package. How is this possible? See also the attached screenshots. This is competition #7605.

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non-existent events in schedule

Wed, 24 Aug 2016 16:31:58 +0000

The schedule lists events without time that do not exist at all in the competition. for example, I see a VSen 80 mH while it is not on the schedule, it does not appear in the events of the Vsen. This event only appears in V60. How do I get rid of these?

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[Bug fixed] Date disappears from the PR at the combined-events total

Thu, 18 Aug 2016 19:14:15 +0000

When entering pr's, you can enter the date when the pr was achieved. For single events, it works fine, but with the total combined-event point total, this date drops out when saved. Question comes from a registrant.

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