Athletics.app - Frequently Asked Questions - Recent questions in Bug reports

[SOLVED] Specified expected performance of meters is not processed correctly

Sun, 02 Feb 2025 20:51:55 +0000

If I want to add a specified performance, Athletics.app changes it. Example:
2250m becomes 2.25

This has been automatically translated into English

How do I adjust weights and heights for the shot put and hurdles?

Mon, 13 Jan 2025 18:15:18 +0000

I have organized an indoor competition. When setting up in Athletics.app, the corresponding weights and hurdle heights for the events shot put and hurdles appear automatically for each event. However, these are not correct. For example, for M40, the shot put is listed as 2 kg, while it should be 4 kg. And for hurdles, M40 is listed as 68.6, while it should be 76.2. Can I correct this myself or is this a bug?

Kind regards,

MariÃ«lle de Kok (Fortius Dordrecht)

This has been automatically translated into English

[SOLVED] Belgian rankings not in navigation

Sun, 01 Sep 2024 15:51:08 +0000

Dear, When I select the Netherlands in the competition menu in the Athletics.app app, I get 5 navigation options at the bottom.

Competitions
Athletes
Rankings
Notifications
My account

But when I select Belgium, the menu item "Rankings" disappears. In order to see the Belgian rankings, I have to do a lot of navigation. First I have to set the competitions to the Netherlands, then navigate to rankings and then set the rankings to Belgium. It would be easier if you would also add the "rankings" menu item when the competitions are set to Belgium.

This has been automatically translated into English

When printing startlists in landscape format, the last column falls outside the PDF.

Fri, 10 May 2024 09:32:33 +0000

The last column is not completely on the PDF file for Print Startlists (Athletics Champs).

This only happens with Startlists in landscape format.

This has been automatically translated into English

Day 1 is missing from the personal schedule.

Wed, 28 Jun 2023 10:16:13 +0000

e.g. https://www.athletics.app/atleet/main/1709762/

The second part of the timetable reads 'Sunday, July 2, 2023', but the first day is not mentioned: 'Saturday, July 1, 2023'.

Both are mentioned in the visual schedule.

This has been automatically translated into English

[SOLVED] System indicates 36 competitors when creating a competition, even though no one has signed up

Mon, 13 Feb 2023 10:01:39 +0000

When creating an AC for pupils, an existing template was used. The information was copied when editing the events/attempts. A message appears stating that certain groups (age) cannot be edited/changed because there are competitors. However, there are no competitors (competition has yet to be created and is not open). The competitors also cannot be removed. How can I, as Competition Secretary and organizer of the competition, remove these fictitious competitors and move the correct events to the correct category?

This has been automatically translated into English

[FIXED] I don't see any payment options in the Athletics.app app

Tue, 10 Jan 2023 15:55:24 +0000

I have installed the new app, but I cannot select anything for payment and therefore cannot pay.

This has been automatically translated into English

[SOLVED] Registration with automatic performance does not work for Masters throwing/hurdles

Tue, 05 Apr 2022 06:16:25 +0000

Good day, when I register for a competition as an athlete, in which the best performance is automatically entered, I get { --} after my name, even though I do have a best performance. This has been the case for all competitions I have registered for since this was introduced. Best regards, Miranda van der Mey

This has been automatically translated into English

[SOLVED] Automatic achievements from 2003 are no longer relevant

Mon, 21 Feb 2022 14:04:03 +0000

Best performances are now entered automatically upon registration. Unfortunately, some of the best performances entered are very old and no longer relevant, such as:

High

1.45
01-01-2003 in (NLD)

Accepted

unfortunately it is also not possible to change this to 1.22 now

This has been automatically translated into English

[SOLVED] Unable to adjust screen height on older iPad

Sun, 26 Sep 2021 09:11:15 +0000

I am using an older iPad Air, purchased in 2013, software version iOS 12.5.5, which is still working fine. I installed the Jury app with updates up to version 0.9. I tried out a few events and realized that I cannot adjust the heights for high jump or pole vault because the popup window does not appear completely on my screen (see screenshot). Can this be fixed in the next update of the app? Or am I the only one with this problem? Thank you in advance for investigating this. Regards, Kathleen Van Camp

This has been automatically translated into English

[Solved] Creating PDFs for diplomas

Sun, 11 Jul 2021 07:31:46 +0000

After producing the diplomas, it appears that the positions of the texts do not correspond with the stickers. (too low at the bottom)

What is the solution?

This has been automatically translated into English

IPC categories are not recognized when uploading results.

Sun, 21 Jun 2020 05:36:29 +0000

When uploading results that are not from Excel, the IPC categories that it recognizes are: IPC 63 men is recognized as Men seniors and IPC 64 women is recognized as Women seniors. VAT officially it is Men T63 Women T62 etc.

This has been automatically translated into English

[Solved] License numbers above 999999 are not recognized upon registration

Tue, 03 Mar 2020 13:05:17 +0000

Athletes imported!

The following license numbers are incorrect:
The license number '1003115' of 'Florian Wegmen' is not a valid Dutch Athletics Federation license number. Athlete has been saved without a license number.

This number is a valid AU license number, please adjust.

This has been automatically translated into English

Hiding results in combined events does not work completely

Mon, 23 Sep 2019 14:10:29 +0000

Yesterday we organized the club championships. To keep the results exciting until the award ceremony, the results were hidden. This was successful, see image 1. But if the athletes' names were clicked on, the points totals were still visible in the athlete's profile, as can be seen at the bottom of image 2. This allowed us to see the final standings before the award ceremony.

Concerning competition: https://www.athletics.app/wedstrijd/main/32441/ (self-compiled combined-events)

Image 1
Image 2
Screenshots made with an Android phone in Google Chrome browser.

This has been automatically translated into English

[FIXED] Institutions copied - merging not properly copied

Tue, 03 Sep 2019 18:56:28 +0000

For this competition https://www.athletics.app/wedstrijd/startgroepen/32064/ we have copied the settings from last year's multi-choice camp. Now I want to enter the timetable and merge groups, just like last year. I see that for some events in the timetable it says "merged with ...". But when I edit the event, it is no longer there, and it is not in the merged group either. So it seems that this has not been properly copied from last year. As a solution, I will go through all the events and merge the groups again as desired, but the copy from last year's competition does not seem to have worked properly. Perhaps this is also because this year all the groups (JJA to JJD and MJA to MJD) are filled, which was not the case last year, but in any case, it is not working properly.

This has been automatically translated into English

[FIXED] Jury app is slow

Mon, 10 Jun 2019 12:41:30 +0000

Today I worked with the jury app; during the shot put event with 6 attempts, the app became really slow; is this a known problem?

This has been automatically translated into English

Edit athlete not possible if the number of available bib numbers is exactly the same as the number of athletes

Fri, 07 Jun 2019 15:45:49 +0000

For our competition (AV Daventria throwing triathlon, June 7), I entered exactly the number of bib numbers corresponding to the number of athletes for whom bib numbers were available, because I am using leftover bib numbers, and the system works in such a way that the lowest numbers are entered first, so if I want to use the number 900, I shouldn't fill in numbers 1 to 200 if I also want to use number 900. This works okay, but now I want to edit an athlete and I get the message 'not enough bib numbers available'. I don't think I need extra bib numbers to edit an athlete (e.g. the number of events, or to delete an athlete), so can this be improved?

This has been automatically translated into English

How do I enter the correct starting heights on the jury form (more than 1 page)?

Fri, 17 May 2019 21:34:40 +0000

It has recently become possible to enter the starting height and interval/follow-up heights in Athletics.app.

Now it appears that at the same time as this change, only 1 page is printed. Previously, 2 pages always came out. This also applies if more follow-up heights are entered than can fit on 1 page. Are we doing something wrong or is this a bug?

This has been automatically translated into English

Label templates of other competitions at the same location

Sun, 10 Mar 2019 10:11:36 +0000

Is it true that, as designed, it is possible to copy the bib labels from other club competitions at the same location? Our indoor hall is rented out by other clubs for their competitions, which is why I also see the bib label profiles of these competitions.

While I actually only expect to see our Club's profiles, not those of PAC, CAV Barendrecht and/or Leiden Atletiek.

Sjablonen Staples 3481 are the default templates used by Olympus'70, the yellow shaded ones are from other competitions of other clubs that have used our accommodation.

This has been automatically translated into English

Startgroup, add, number of competitors incorrect

Thu, 02 Aug 2018 16:10:46 +0000

I have just manually added competitors to a number of startgroups in a competition. This is going well, but I have noticed that the message "you have just added . . . (number) athletes" is incorrect. This means that if I add 3 athletes to the junior C1, the system will report that I have added 6, for example. The number reported by Athletics.app is therefore incorrect. I don't think it affects functionality, but it is annoying.

This has been automatically translated into English

[Fixed] Events in results list to enter results that do not appear in chrono not in the startgroup

Wed, 23 May 2018 21:03:08 +0000

Events (discus 1kg final) in Startgroup MJC2 grp 1 and MJC2 grp 2 in results list to enter results that do not appear in chrono not in the Startgroup. Similar case as in "timetable" where there are events that I cannot delete (after merging).

Concerns the following competition: https://www.athletics.app/wedstrijd/uitslageninvoermenu/23148/

This has been automatically translated into English

The schedule includes events that I cannot remove (after merging).

Thu, 29 Mar 2018 06:46:49 +0000

There are a number of events in the time schedule with the mention n/a. The startgroups are empty. How can I remove these events?
The Startgroups should not be shown because these events do not exist for these Startgroups.

The url of the competition: https://www.athletics.app/wedstrijd/chronoloog/22021/

This has been automatically translated into English

Can I add the 2000m race walking event in Athletics.app?

Sat, 23 Sep 2017 12:48:45 +0000

The International Sprint Triathlon Race Walking event held by VAV covers the 2000m distance, but I cannot upload it from Exel, the event is not known. How can we solve this?
Kind regards,

Lieuwe Jousma

Competition secretary Veenendaal Athletics Club

This has been automatically translated into English

[FIXED] I can find it in Seasonal Bests 2017 but not in Personal Records.

Tue, 05 Sep 2017 10:15:45 +0000

Hello,

How is it that a personal best is visible in the 2017 Season Bests, but not in Personal Records?

This has been automatically translated into English

[FIXED] After changing/adding PR on full event, the competitor is disqualified.

Wed, 09 Aug 2017 06:23:31 +0000

For the upcoming relay race, we have deliberately set a maximum number of competitors per event. A number of events are now full, but I have already received a number of emails from trainers and/or parents about the absence of their registered athletes in certain events. This also results in a number of overpayments.
Based on the responses from the parents/trainers, the following occurred:

- Athlete registered and paid for
- Personal record is changed for an event and saved
- Athlete is deregistered for an event.

Strangely enough, if I change the PRs under my own account, I could not reproduce the issue.

This has been automatically translated into English

[Fixed] How is it that athletes can register without having to perform, even though I have made it mandatory?

Mon, 29 May 2017 20:06:42 +0000

I have set the competition so that all events with a compulsory best performance must be entered. However, several athletes have managed to get around this. How is this possible?
Very annoying since we are going to select based on the best performances.

Concerns C playing in August at Aac Amsterdam

Yours sincerely, Yvonne Egberts

Ws@aacamsterdam.nl

This has been automatically translated into English

[Fixed] Team classification bar chart is not displayed

Thu, 18 May 2017 19:06:08 +0000

We are an organizer: AV Achilles-Top Kerkrade. We held a school competition on May 17. With the cooperation of Athletics.app, we were able to organize and process the competition properly. However, one question remains. No diagram is shown in the team ranking for primary education. Of course, it is shown at the bottom of the team ranking for secondary education. A diagram is shown for the team ranking for secondary vocational education. Our question is: have we forgotten to set something and if so, what should we do to make this possible in the future?

This has been automatically translated into English

[Fixed] Only wind visible at best performance far/hss

Sun, 14 May 2017 18:19:01 +0000

The wind reading is only mentioned for the best performance in the long jump and triple jump. My best performance was with too much tailwind, but my second-best performance did have valid wind (as seen on the field terminal). Is it possible to display the wind measurement with each attempt? This is required for registrations for various national competitions or to submit club records.

This has been automatically translated into English

[Fixed] Windspeed is no longer read by MacFinish link

Sun, 30 Apr 2017 10:22:25 +0000

The wind speed is no longer read in the MacFinish link (Manual). This has always worked.

This has been automatically translated into English

Best performance cannot be changed after a mistake

Tue, 14 Mar 2017 11:04:31 +0000

When registering for a competition, I have to enter my best performance. If I do not enter this performance but continue, I can no longer change/add performances. Use case: Select competition where the best performance must be entered. Click on register as athlete. Select an event. Click on Next.

The error message 'No best performance entered' appearsClick on 'Show entered best performances' next to the best performances.No input boxes appear.

Use case 2:

After step 3, fill in an achievement without a date
Click on next.
The error message 'Incorrect date for best performance' appears
Click on 'Show specified best performances' next to the best performances.
No input boxes appear.

Workaround:

Deselect and reselect the event (for each event). The best performance boxes are added. Previously entered data is displayed correctly.

Seemingly related to: https://www.athletics.app/faq/?qa=625/gefixt-opgegeven-beste-prestatie-wijzigen-lukt-niet but not the same problem.

The url https://www.athletics.app/atleet/edit/{id} is the best performance to edit, after clicking on ' Show specified best performance'

Incidentally, it is somewhat unclear how to specify performances when selecting two of the same events (with different weights). Of course, not a commonly used use case ;)

This has been automatically translated into English

[Fixed] Forgetting to add an allowed club is not an option!

Fri, 24 Feb 2017 19:25:23 +0000

We, as organizers, have mistakenly forgotten to add a few clubs to a competition that is already open for registrations. I am now trying to add them but keep getting the following error message:

"

Competitors, teams or relay teams with deleted club

Cannot change the permitted Clubs because there are already Competitors, Teams and/or Relay Teams that exist in a Club that would no longer be permitted. Please manually remove these Competitors, Teams and/or Relay Teams first."

However, I am not deleting anything, I just want to select two. Deleting athletes is not an option, there are already more than 300 registered.

This has been automatically translated into English

Opening error messages does not work [Fixed]

Wed, 15 Feb 2017 15:35:47 +0000

When I click on the plus sign that appears with error messages, the error message does not open.

This has been automatically translated into English

Icon for achievement same as previous

Wed, 01 Feb 2017 09:36:10 +0000

It's a small thing, but it doesn't look as neat when athletes equal their previous performance if there is still a red icon under the graphs...

Maybe a green icon with an = sign or something when equaling a performance. Just a thought. Not a matter of life and death, of course.

This has been automatically translated into English

[Fixed] Unable to change specified best performance

Mon, 12 Dec 2016 15:01:20 +0000

How can I enter the 'best performances' for the Try out games in Apeldoorn on December 27, 2016?

My daughter Jessica Sluiter (MJD1; 849934) has registered for the 60m and 600m at the Try out games. Now I want to enter her best performances, but when saving I get the message that I have to indicate the heats for the 600m. However, this is not possible because the heats are full and the box can no longer be checked. As a result, I cannot save the updated data. The rest of the registration went well and she is properly registered for both the 60m and 600m. The question now is how can I enter my best performances? Distance 60m Time 8.88 sec Date December 11, 2016

Location Sittard

https://www.athletics.app/wedstrijd/uitslagen/7901/61300/

Distance 600m

Time 2:08:47

Date March 6, 2016

Location Apeldoorn

https://www.athletics.app/wedstrijd/uitslagenonderdeel/5153/600m/#35652_

Best regards,

Nico Sluiter

This has been automatically translated into English

Search function does not work for names with special characters

Wed, 30 Nov 2016 18:39:00 +0000

When searching for an athlete, I keep coming across the same category.

This has been automatically translated into English

Incorrect link in search results [Fixed]

Thu, 10 Nov 2016 16:06:38 +0000

I am looking up athletes' personal records and keep getting this message.

This has been automatically translated into English

Manual heat seeding changes each time

Sat, 01 Oct 2016 13:24:04 +0000

We use a manual system to organize the heats for the sprint events in our club championships. However, the heat schedule changes automatically after approximately 24 hours. If there are so many competitors in a category that multiple heats are run, but there are too few competitors to fill those heats completely, then it makes sense to divide the competitors evenly over the heats. For example, 5 athletes in heat 1 and 6 in heat 2 (we have 8 lanes). After completing and saving the chosen heat arrangement, the next day it appears that Athletics.app keeps the athletes in the same order, but that there are 8 in Heat 1 and 3 in Heat 2. That is not the intention. Is this a bug or can the heat schedule only be created just before the competition goes to phase 2? Example: the intended heat schedule is JPB: src="https://www.athletics.app/faq/?qa=blob&qa_blobid=14151983182562619139" style="height:849px; width:315px">

This is what it looks like after 24 hours:

This has been automatically translated into English

Event not selected visible at heat settings

Sun, 04 Sep 2016 09:38:10 +0000

At our Club Championships, the "pupil-E" (mini-mini's) do a heptathlon with long jump, ball throw, 40 meters and 400 meters. However, the heats also include an 800 meter, while the 800 is not in the parts package. How is this possible? See also the attached screenshots. This is competition #7605.

This has been automatically translated into English

non-existent events in schedule

Wed, 24 Aug 2016 16:31:58 +0000

The schedule lists events without time that do not exist at all in the competition. for example, I see a VSen 80 mH while it is not on the schedule, it does not appear in the events of the Vsen. This event only appears in V60. How do I get rid of these?

This has been automatically translated into English

[Bug fixed] Date disappears from the PR at the combined-events total

Thu, 18 Aug 2016 19:14:15 +0000

When entering pr's, you can enter the date when the pr was achieved. For single events, it works fine, but with the total combined-event point total, this date drops out when saved. Question comes from a registrant.

This has been automatically translated into English

[FIXED] Wind measurement per attempt in results

Mon, 16 May 2016 09:52:35 +0000

In long jump and triple jump the wind can be entered per attempt. Where can the athlete see the wind measurement per attempt in the results?

This has been automatically translated into English