Athletics.app - Frequently Asked Questions - Recent questions in Account

Add daughter to my account

Tue, 31 Oct 2023 12:08:05 +0000

I already have an account because I was a member of an athletics club in previous years. I am not currently a member again, but I may rejoin. But this is not certain yet. My daughter has recently registered and I would like to add her to my account. Is that possible or do I have to create a new account for her?
I would think this should be possible, but I cannot find any instructions anywhere on the site.

I have also tried to create a separate account for her, but this is not possible because my email address is already in use. Do I have to delete my account to make this work?

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Can two parents use the app on two devices to follow one child?

Fri, 17 Mar 2023 08:56:40 +0000

We would like to use this app as two parents to follow our child and make registrations. Is this possible? We are currently using both the app on two phones and have both entered our son as an account holder. With all his details. But that doesn't work. We do use two different e-mail addresses.

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It is not possible to register two people at the same e-mail address.

Wed, 21 Apr 2021 15:07:52 +0000

Dear,

I want to register my twins but I can't enter the same email address for both. I definitely want to do this with the same email address. How can I do this? Please reply asap because I have to register them for a practice match before Saturday.

Kind regards

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Can my son create an account himself while I have one for him, and can we both use it?

Tue, 14 May 2019 14:41:18 +0000

I always register my son for his competitions, he (20 years old) wants to be able to do this himself.

Will he then be able to create an account and will I be able to keep mine?

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How can I give a new competition secretary access to Athletics.app?

Thu, 14 Feb 2019 19:45:44 +0000

As a member of WOC, I have access to Athletics.app of ATV-Venray. Along with me are a few other people. What should I do to give new people access instead of the previous person in case of changes in WOC?

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One athlete and two accounts

Sun, 28 Jan 2018 18:34:00 +0000

Good day,

I already had an account that was created by my father, with his email address.

Now I have registered for the junior indoor track and field championships and the organization has registered me with my own email address through a new account.

Can I merge these? Or can you do it for me?

Regards, Frans

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Permanent persons as administrators at competitions clubs

Mon, 15 May 2017 13:43:16 +0000

Hi, could a fixed group of people be listed as administrators for each club (so not set up per competition, but it should remain possible).

I guess it might also be useful for jury members in terms of using the jury app.

You wouldn't have to enter them for each competition.

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I am not receiving an activation email/password recovery code in my gmail.

Tue, 07 Mar 2017 10:30:47 +0000

I use Gmail/Google Mail and I am trying to register for a competition/create an account/reset my password, but I am not receiving an email with an activation link/a code to reset my password. What can I do?

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Change account as competition organizer

Wed, 01 Mar 2017 08:57:19 +0000

Dear Athletics.app helpdesk,

I am a co-organizer of a competition in Athletics.app. I have multiple accounts in Athletics.app. As the parent of an athlete and as competition secretary.

My fellow organizer has now added my parent account to the competition organization. That is not convenient for me.

I would like to have my parent account removed from the competition and have my competition secretary account added.

Competition: https://www.athletics.app/wedstrijd/main/12106/

Parent account: m.meinsma@amc.uva.nl must be removed

competition secretary account: m.meinsma@gmail.com needs to be added. Can you do that? Best regards, Marjanne Meinsma

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How can I change my password?

Thu, 12 May 2016 11:46:22 +0000

When I want to change password in my profile I only get a link for "Forgot password". This does not allow me to change my password to a more friendly version.

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How many competition secretariat users can log in in parallel?

Mon, 18 Apr 2016 19:31:39 +0000

In our competition secretariat, I sit with 3 to 5 people entering athletes in parallel.

How does that work with Athletics.app?

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How can I create my own account if in the past I was always registered by the club in Athletics.app

Fri, 04 Mar 2016 19:25:16 +0000

Juniors B and older must register themselves. T/m the C juniors this was done centrally, so the new B juniors do not actually have their own account yet (with password etc)

Now you can create a new account, but then all previously obtained results are not linked, and there are 2 athletes under the same name on Athletics.app, and that seems to us not desirable

How should you handle this?

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How do I delete an account?

Mon, 22 Feb 2016 15:47:41 +0000

I have created two accounts, one of which I want to delete. How do I do that?

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How can I add my children together under one account ( from a parent)

Mon, 28 Dec 2015 08:51:00 +0000

I created an account for 2 of my daughters ( Pien and Jil Vogelaar) each with a separate email address. My son has now joined as well, but I don't want to set up a third e-mail address for him.

How can I put all three children under my account and register them that way.

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How can I change my email address?

Wed, 09 Dec 2015 12:32:18 +0000

How can I change my email address?

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Edit profile and include data when changing email address

Thu, 19 Nov 2015 07:37:17 +0000

Due to a switch to a different provider, my email address as competition secretary has changed. In the event " edit profile" I did not see an option to change the email address (and thus the login name). In order to still register someone, I created a new account and did the registration on that email address now. Result:
- I now have two accounts on two email addresses
- "My athletes" I have had to "leave" with the old account.

Questions:
- can I transfer athletes from the old account to the new account
- can I - to avoid any misunderstanding - in any way cancel the old account after the information is placed in the new account?

Thanks in advance for response!
Jeroen Vreugdenhil
AV Statina
Culemborg

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