Athletics.app - Frequently Asked Questions - Recent questions in Online registration

Do the 0.99â‚¬ service charges also have to be paid for members of clubs that receive a 100% discount?

Tue, 14 Jan 2025 21:01:03 +0000

Since this athletics year, a service charge of 0.99 â‚¬ must be paid for online registrations. For athletes from our own club, we gave a 100% discount, making registration free of charge. Will the 0.99 â‚¬ still be charged? How can we avoid it being charged?

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(VAL) Foreigners should not have to pay an extra surcharge for not being affiliated.

Mon, 29 Jul 2024 13:36:51 +0000

The registration organizations have the option of using the VAL rules to let unaffiliated athletes decide if necessary.

According to the rules 5.5 (https://www.atletiek.be/admin/storage/main/wedstrijdenprogrammering-2024-v20240513.pdf) foreigners do not have to pay extra. blockquote>

foreigners can get a free day permit to start with if they can prove their
nationality with their identity card

But if the above option is selected, foreigners also have to pay an extra â‚¬10, which is not the intention. Can this be adjusted?

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Is it possible to send a confirmation email of a status change in bulk?

Wed, 08 May 2024 19:05:46 +0000

After the screening of a competition, I bulk edited the status of all athletes (accepted, rejected, reserve, etc.). Is it possible to send an e-mail to all competitors confirming their new status?

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Do I get my money back if I am withdrawn from a competition and did not do this myself?

Thu, 18 Apr 2024 18:48:39 +0000

I registered for the combined-events anniversary weekend in Reusel. First I received an email saying that I had been placed on the reserve list. Then I received another email saying that I had canceled my registration. But I never canceled my registration.
I registered because I saw in the app that there was still 1 spot available for the U16. Fine if that is not the case, but I will receive a refund. It was not clearly indicated.

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Limited number of events in combination with relays

Tue, 02 Apr 2024 20:07:58 +0000

If there is a limit of three events per athlete and a relay is on the program, is it possible to choose the relay as the fourth event?

Kind regards,

Guy Kennes

Looise AV

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I want to give athletes who bring a judge with them priority for (limited) registrations. How can I do that?

Fri, 19 Jan 2024 14:50:46 +0000

We regularly have a shortage of judges. I would therefore like to give priority to athletes who bring a judge with them during (limited) registrations. What is the best way to do that - preferably automatically or with a check mark?

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Competition licenses/numbers - Synchronization between VAL and Athletics.app

Wed, 27 Dec 2023 10:17:11 +0000

When a competition license (or VAL number) is requested/granted to an athlete in the membership administration, how long does it take for this number to be recognized in Athletics.app?

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Displaying information during registrations does not work

Fri, 05 May 2023 20:29:40 +0000

As an organization, you can add text in the "Show information during/for the registration to each athlete/Registrant:" field at the online registration institutions. In recent years, I have never been able to get this information to appear on the screen during registration.

Does this functionality even work? And if so, when is it displayed and where?

Background info:
Since I have never been able to get the above to work, I always include this information with the "Competition description". I am currently organizing a league competition and would like to provide information to the registering teams/clubs, but the "Competition description" option is not available for league competitions. I would really like to be able to provide information during registration.This has been automatically translated into English

How can you give up a personal best in a competition?

Fri, 07 Apr 2023 09:51:35 +0000

How can you give up a personal best in a competition?

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This Dutch Athletics Federation membership number does not exist or does not correspond with (..)

Fri, 31 Mar 2023 21:06:49 +0000

Dear recipient, I tried to register a member of our club for the VB competition at AAV Gouda on April 16, 2023, this evening. After I entered the member code and date of birth, the site filled in the name and category of the athlete in question. Then I fill in which events she wants to participate in, what her recent performances are in those events, in which startgroup I want to place her and then I click on the save button. Then I get the following error message:

Error! Not saved

This Dutch Athletics Federation membership number does not exist or does not match the name, date of birth or club you entered! You must enter a valid membership number, which also indicates that you are a competitive member of the Dutch Athletics Federation. What can I do to get our athletes registered?

Dear Mr. Ed Schenk

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New membership, atlÃ©tiek.nu does not recognize the race number, how do we register?

Mon, 06 Mar 2023 13:03:46 +0000

Bonjour,

Je viens d'affilier un nouvel athlÃ¨te.

Le secrÃ©taire du club me communique le numÃ©ro de dossard pour m'inscrire Ã une compÃ©tition.

Athletics.app renvoie ERREUR, numÃ©ro de dossard inconnu.

How do I register? How long do I have to wait to be in the database?

Thank you.

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Can we also organize a competition that people without a license can participate in?

Fri, 10 Feb 2023 10:54:28 +0000

Every year, we at Clytoneeus organize a short and long running camp for juniors/seniors/fitness enthusiasts and other interested parties. Until now, registration and results were done manually. Now our youth members would like to have their personal records registered, but not all competitors have a single-event license. Can we process this in Athletics.app?

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Kangaroo does not have a bib number?

Wed, 01 Feb 2023 19:28:59 +0000

My daughter is in the 'kangaroo' category. She does not have a bib number, only her name on her sheet. However, the registration is invalid if no bib number is entered. How can I register her?

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How can I register my 2 children in the app?

Sun, 15 Jan 2023 17:32:38 +0000

I want to register my two children for competitions, but I can't add an extra athlete. My youngest doesn't have a VAL number either; he's not affiliated with a club. Is this possible, or do I need to log in with a different email address to register the second child?

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Can I uncheck "maintain reserve list" after the competition has opened?

Sat, 02 Jul 2022 11:20:48 +0000

I want athletes to be able to register directly. I accidentally set it to 'maintain reserve list'. I want to turn it off, but I get a message saying that I first have to set everyone to unassessed. That has to be set per athlete. Is there a way to do this all at once for all athletes or to do it quickly?

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Where can I find the requested information in the registrations?

Mon, 23 May 2022 18:01:49 +0000

I have asked an additional question: the starting height for high jump. As the organizer, where can I find the answers to these questions?

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Unable to adjust best performance

Tue, 17 May 2022 12:20:33 +0000

After I have registered my team for the senior competition, I can no longer adjust the best performance.

As a result, no best performance is listed for one athlete, and I want to adjust the best performance for another athlete.

If I want to edit the athlete's registration, there is no option anywhere to adjust the time. The screen where I can edit the registration states:

''Best performance filled in automatically, The best performance is filled in automatically based on the Athletics.app (inter)national database. ''

Does this mean that I cannot change the best performance at all?

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I get the error message: "Dutch Athletics Federation membership number does not exist or does not match your name as entered ....."

Thu, 14 Apr 2022 10:42:13 +0000

As competition secretary, I want to register Aiden Chou based on his athletics number, but I get an error message saying that the membership number does not exist or does not match the name, date of birth, etc. that I entered.
Entering the membership number does provide all the follow-up information (which is correct) such as name, gender, date of birth. I can also choose Events of the competition. But when I save it, I get the error message.

Checking on sportlink shows that the person has been registered correctly and has a competition license.

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Verification code for the automatic entry of personal data (BE)

Fri, 08 Apr 2022 14:46:54 +0000

I am the club manager for DCLA cadets and school pupils. I would like to request a verification code to make it easier to enter registrations for the BVV cad-schol (i.e. via Bib number entry). I already have an account on Athletics.app. How can I request and receive this verification code?

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How do I get from phase 2 back to phase 1?

Sat, 02 Apr 2022 12:33:34 +0000

I accidentally activated phase 2 when creating the competition. Can I go back to phase 1?

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I want to be able to enter the performances of competitors myself and not through Athletics.app.

Thu, 24 Mar 2022 22:27:31 +0000

I am going to enter athletes for the Uden 10 April U20-U18 competition. I cannot enter a performance. Athletics, now do that yourself. . Is incorrect and never up to date. Athletes often do events they haven't done before, or did a long time ago, but now they are much older, so probably much better. This gives you an incorrect representation of the starting line-ups. Absolutely unreadable. I'd like it back, so that the club can enter the performance itself or adjust it if necessary. .

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Deviating best performance in an obsolete number

Mon, 21 Mar 2022 15:00:45 +0000

Is it possible to enter an additional performance in another event for obsolete events (150m, 300m, etc.), such as a 100 or 200 time for the 150m?
Another option is to make the event customizable via a selection list, so that the athlete can enter an alternative time.

Furthermore, faster times will be rejected (a 100m time for a 150m event).

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What should I do if I cannot select the option 'not a member of an athletics association'?

Wed, 23 Feb 2022 19:45:31 +0000

I am an athlete myself and am having problems registering for a competition. I have filled in everything, but I am stuck on the box where you can normally select that you are not a member of the Athletics Association if you do not have a membership number to fill in. After logging in and out several times, I am still unable to register. I have tried using different devices, but it makes no difference. How do I solve this?

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Why can't your child's details be linked to your own account?

Thu, 03 Feb 2022 15:58:00 +0000

LS,

If I have to create my own account (because it is necessary to register my daughter for competitions), why can't I, as a parent, save my child's details in my account?

Now I have to enter her name every time, look for her license, etc.

Best regards,

Antal

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Can you allow a team to participate outside of competition?

Fri, 10 Sep 2021 07:27:17 +0000

I would like to allow a non-competitive team to participate in a competition that includes athletes who are participating non-competitively. How can I set this up in Athletics.app? I can only find how to set athletes to BM, not for an entire team.

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As a club, can I put together relay teams without the athletes having registered?

Mon, 09 Aug 2021 14:28:25 +0000

As a club, can I put together relay teams without the athletes having to register? In other words, is there no mandatory involvement of each athlete separately? Thank you, Johan Sevens Halestra

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you can give various discounts to clubs

Fri, 30 Jul 2021 19:04:33 +0000

Can I give discounts to clubs that differ from each other? Specifically: free for own members, 25% for clubs you work with from the first event, but athletes from other clubs only from the 2nd or 3rd event, or can I give 20% for events 2 and 40% from the third event? Or can I only give one discount percentage to clubs and one discount percentage from a certain number of competitions? Regards, Tom Van Gelder Olse Merksem Athletics

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Priority for club members ONLY club members listed in the calendar

Wed, 16 Jun 2021 13:19:08 +0000

If you choose to give your own club members priority until a certain registration date, then the calendar overview will show "Club members only" next to the name of the meeting.
This is confusing because everyone is actually welcome, only athletes from other clubs have to wait a little longer to register. This may deter athletes from other clubs from clicking through to the details of the meeting.

Can this message be changed? E.g. Registrations open first to club members, ...

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How can kangaroos register without a bib number?

Tue, 15 Jun 2021 07:25:28 +0000

Benjamins have a bib number, kangaroos do not, our members want to register but without a bib number this will not be accepted. What should they do then?

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Enforcing direct payment

Sat, 12 Jun 2021 11:02:03 +0000

Hello,

It has recently become impossible to have athletes pay directly upon registration. That is not always convenient. For example, at a national championship it is important that athletes pay immediately. I have a competition where Competitors are allowed to register and then cancel, but never pay, even though a registration fee is due if they cancel after being selected. Can we get a button that allows us to enable direct payment?

Yours sincerely,

Mireills BÃ¶gels
Competition Secretary Altis

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As a parent, can I only register my child as a club?

Tue, 25 May 2021 12:28:38 +0000

I would like to register my child for a competition, but I can only choose the option to register as a 'Club'. How can I change this to 'Parents' or 'Athlete'?

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Allowing athletes to change their registrations

Tue, 13 Apr 2021 09:03:33 +0000

Before our Athletics.app competition went online, we used Google Forms to make an inventory of the events the athletes wanted to do. After Athletics.app was created, we added the athletes ourselves based on the data provided in Google Forms (name, date of birth, license number and events). Based on this, Athletics.app automatically filled in the name and category, etc.
Great, but now we are running into the problem that the athletes registered through the organization cannot change their registrations themselves (add PR, change events, etc.). How can we make this work in the future?

Now the coach listed as the athlete's coach (in this case, me) also appears behind each athlete. How can we change this too?

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Team claimed, competitors added, team released again for another coach, no success.

Fri, 09 Apr 2021 09:31:07 +0000

Team has been claimed, competitors added, then team released to allow other coach to add competitors, but team does not become available, even after being released multiple times.

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Registration on the day of the competition

Mon, 08 Mar 2021 16:18:17 +0000

We want to organize a competition for pupils during training soon. Currently, parents have to register athletes for this competition themselves in advance, but it is likely that not everyone will remember to do this or will make mistakes. To enable athletes to participate anyway, we want to be able to add athletes during the competition itself.
During the competition, we will be working with the Athletics.app app and we have already created the Startlists in advance and the competition has already entered its second phase.

We would like to be able to add athletes ourselves via the app during the competition (the event has actually already started according to the time schedule). Is it possible to add a new name to a Startlist at that moment (we probably don't use member numbers) or is that not possible and would it be better to add different athletes in advance, such as: 'Athlete 1', 'Athlete 2', etc., which we can then give the correct name to afterwards via the computer?

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Registration for supervisors/coaches - additional registration questions with contact details

Tue, 02 Feb 2021 19:47:58 +0000

Is there a possibility in Athletics.app to ask athletes to register 1 supervisor/coach per competitor, due to the Corona measures, so that we know who is coming and we also have all the contact details in case of an infection?

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Change of registration status by athlete or by program?

Mon, 14 Sep 2020 15:06:58 +0000

I am an organizer.

The registration status of an athlete has changed from 'Accepted' to 'Unassessed'.
Can an athlete do this themselves?
And if so, why am I, as the organizer, not notified of this?

PEGA

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Entering all the details over and over again during registrations?

Tue, 11 Aug 2020 10:00:13 +0000

When I, as a parent, want to register my children for a competition, I have to enter all the children's details every time. Would it not be possible (after the first registration) to link my children to my profile so that (the next time I register) I can simply select them and only have to indicate the events?

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Select Belgian club with valid VAL number

Sun, 26 Jul 2020 18:44:19 +0000

How can I contact the Belgian club or association to submit my results?

https://www.athletics.app/atleet/edit/924931/

Yours sincerely, Aswin

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Bib number not recognized

Sun, 19 Jul 2020 23:44:29 +0000

I am trying to register for a competition, I have entered all my details correctly, but I still get an error message: "This VAL/LBFA bib number does not exist or does not match your name, date of birth or club! You must enter a valid bib number."

Why am I seeing this error message? And how can I still register?

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Can I open the pre-registrations without setting up a payment method? [BE]

Sun, 12 Jul 2020 13:33:33 +0000

Can I open the pre-registrations without setting up a payment method? In other words, if payment can only be made on site.

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No performance has been announced yet, but it does have to be a personal record, which means registration is not possible.

Thu, 12 Mar 2020 13:10:42 +0000

We have created a competition for HAC'63 on April 15 in which we have the PR performance to be filled in by the registrants. There are problems with registration as no PR is yet known. The event or distance has not yet been completed by the athlete in a competition.

We need PR performances to make a good heat schedule and to give the announcer insight into the best performance given and the performance achieved.

How can we make sure the registrations of these athletes go smoothly?

Best regards, Silvia Reumer - HAC'63

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How can I have international athletes pay online?

Wed, 26 Feb 2020 12:27:42 +0000

Athletes from Europe and even outside of Europe participate in our competition. How can they pay online? They indicate that they cannot do so via iDeal.

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How can I send a payment link to an athlete that I have subscribed?

Wed, 26 Feb 2020 12:19:43 +0000

I registered an athlete as an organization because the athlete was unable to register him/herself or because the registration period had already closed, but I still registered the athlete as a courtesy. How can I now ensure that the athlete can still pay online?

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How can I get our treasurer to pay for registrations for a competition?

Wed, 26 Feb 2020 12:11:23 +0000

As a trainer/competition secretary, I often register several athletes for a competition at the same time. For many competitions, I have to pay a registration fee to the competition organization. How can I have our treasurer pay the registration fee so that I don't have to advance it myself and have to declare it to the treasurer later?

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When is registration final?

Fri, 15 Nov 2019 19:23:23 +0000

Dear,

When is registration for a competition final, only after payment or is a place reserved for the athlete(s) (when there is a maximum number of athletes allowed to participate) if the payment is made, for example, one day later?
Or could it be the case that the athlete(s) are left out in the cold if the competition fills up in the time between registration and payment?

Yours sincerely,

AV`40

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Registrations disappeared?

Mon, 17 Jun 2019 14:30:39 +0000

The parent of an athlete claims to have registered his son weeks ago (without payment) for our competition Cspelen on August 25 and 26. I cannot find anything about this in the registrations. He says that the registration was deleted at the time and has re-registered his son today (9:27 a.m.), but would like to have this explained. Can you perhaps see more behind the scenes?

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As a competition organizer, how can I enable the option to register using only a license number and date of birth?

Fri, 17 May 2019 20:56:57 +0000

As competition secretary of Rotterdam Athletics, I was notified that all fields must be filled in for the CD competition on May 25, 2019. Normally, registration can be done by entering the license number and date of birth. How do I turn that option back on?

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How can I register with only the association number and date of birth?

Sat, 04 May 2019 07:32:43 +0000

Good morning,

The first time I registered as a parent to enter my son for a competition. After that I took over the competition secretariat of the younger athletes of AV Nijkerk and so now I enter them to participate in competitions. The trainer who always arranged it before told me that he can register them with just the federation number and date of birth. I always have to enter the names of each child and also our club (and age group). Can you change it for me so that I only have to enter the federation number and date of birth? That would save me a lot of time (we recently had a competition with many competitors) and it would also prevent any typing errors in the spelling of names. Thanks in advance for your input!

Kind regards,

Saskia Willemse

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General conditions for participation

Tue, 16 Apr 2019 21:03:37 +0000

Hello,
We have drawn up our own general terms and conditions for participation in competitions that we organize and we want the athletes who register for our competition to agree to these general terms and conditions. It would be extremely nice, especially in view of the GDPR, if this option were built into the registration screen to avoid any form of discussion.

We would like the athlete/parent/club registering to have to check a box to indicate that he/she agrees to the general terms and conditions and that only registrations with this agreement will be accepted. In other words: do not agree = do not register.

Kind regards,

Marco van der Made
WOC ATV Scorpio

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Registrations for events by invitation only

Thu, 11 Apr 2019 14:02:49 +0000

During the EKG, we have various events for which we "invite" the competitors. We therefore want to add the Competitors ourselves and NOT give them the option to register themselves. However, we do want the Events to be on the timetable. Is this possible?

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